Error Documents
An error document is returned when the API encounters an error. If the batch call itself is correct but records in the batch return an error, the call itself reads as 200 OK
. The error codes appear for the relevant records in the batch. Note that error documents are not returned if the call is successful and there are no errors associated with records.
Example
{
"error": {
"message": "The service received an invalid zipCode: 94107f",
"code": "600-0043",
"requestId": "123456789987654321"
}
}
Opted-out Users
Note that opted-out representations will be omitted from group document responses.
If a record is associated with an opted-out user, the response is error code 600-0117
with message Opted-out entity
:
{
"code": 404,
"document": {
"error": {
"message": "Opted-out entity",
"code": "600-0117",
"requestId": "123456789987654321"
}
}
}
Error Code References
The application-level error code is comprised of a 3 digit application prefix and a 4 digit application error code.
Gateway error codes are prefaced with '000-'.
Error Code | Description | HTTP Status |
---|---|---|
600-0000 | Unhandled Error (System/OS Error) | 400 |
600-0010 | Internal Server Error | 400 |
600-0020 | Authorization Error | 403 |
600-0025 | Username, Tenant, and Role Not Authorized | 403 |
600-0030 | Document Not Found | 404 |
600-0031 | Invalid Document Id | 400 |
600-0032 | Invalid Document Class | 400 |
600-0033 | Unknown path (check documentation) | 400 |
600-0040 | Missing Parameter | 400 |
600-0041 | Invalid Data Type | 400 |
600-0042 | Invalid Content Type | 400 |
600-0043 | Invalid Request Value | 400 |
600-0044 | AbiliTec Link Error | 400 |
600-0045 | Invalid Request Parameter | 400 |
600-0050 | Conflicting Values for Parameter and Header | 400 |
600-0060 | Batch Request Limit Exceeded | 400 |
600-0070 | Generic Backend Service Error | 400 |
600-0080 | Generic Backend Service Error | 400 |
600-0095 | Generic Backend Service Error | 400 |
600-0100 | Generic Backend Service Error | 400 |
600-0117 | Opted-out Entity | 404 |
600-0052 | Method Not Allowed | 405 |
Cloudflare Error Codes
All client requests are routed through Cloudflare for additional security. This means you might receive an error code from Cloudflare itself in some scenarios, such as when calls are made from an IP address that is not allowlisted. SeeCloudflare Errors for additional information.
Updated about 2 months ago